Privacy Policy

We are, a service provided by Cinesoft Pvt. Limited. In this Privacy Policy, references to "you" mean any person who is availing our services which include but is not limited to streaming of channels, movies on demand, kids videos among other services which we may offer in the future ("Services") by way of various mediums which shall include but not be limited to television, website, mobile app, and other software application which already exists or may exist in the future ("Site").Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

We may collect various information if you seek to avail our Services on the Site.We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect your information including but not limited to title, name, gender, email address, postal address, telephone number, mobile number, fax number, payment details, payment card details or bank account details.We need this information in order to allow you to place your order for the Service. We may use that data to process payment for the Service and provide the service to you. We may also pass your name and address on to a third party. You further authorize the third party to use this information directly or indirectly for such purposes as may be required from time to time.You must only submit to us or our agent or to other persons associated with us or on the Site, information which is accurate and not misleading and you must keep it up to date and inform us of changes.Your actual purchase details may be stored with us and you may access this information by logging into your account on the Site. You can view the details of your orders that have been completed or ongoing by logging on the Site. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.We may also use your data in order to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our services , and in case we have any queries.We shall not share any of your personal information with third parties without your explicit consent. We only use your information as described in the privacy policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your information is one of our most important assets. We store and process your information on computers which may be located in India or outside India. Servers may be kept outside that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your information being transferred or used in this way please do not use the site.We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.

We may also send you other information about us including but not limited to updates on the videos, information, or promotional offers on your personal email, on the Site, SMS updates and other services etc. If you would prefer not to receive any of this information as detailed in this paragraph (or any part of it), you may unsubscribe to such information in a manner as may be provided by us from time to time.

We may pass your details to third parties to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it.

The acceptance of cookies is not a requirement for visiting the Site. However we would like to point out that the some functionality on the Site and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. Cookies helps us understand how you interact with the us and to monitor aggregate usage by our users and web traffic routing on the our Services, helping us improve our Services. To customize your experience based on your preferences or to recognize you, we may create a unique device / user ID and store it within a cookie. Your browser can be set to not accept cookies, but this would restrict your use of the Site.

We have in place appropriate technical and security measures to prevent unauthorised or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We also take steps to ensure that only those who have a legitimate business reason to obtain access to sensitive information from or about you are granted access. When you enter payment information (such as credit card information on our order forms), we encrypt that information using secure industry standard protocols for billing transmission in order to help protect the financial information you send us. In spite of all efforts and security measures, there is always a possibility that a breach in data transmission or storage may occur, but we cannot guarantee the security of any information from or about you 100% of the time. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorised access to your password and to your computer.

By submitting data to us or our agent or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy.

If you are viewing any Content or otherwise using our Services, please know that information from or about you is subject to applicable laws. All disputes shall be internally resolved within 3 (Three) months of the complaint by either party. In the event the disputes are not resolved internally, the disputes shall be governed in all respects by the laws of the India and the courts in Ernakulam,Kerala,India shall have the exclusive jurisdiction to resolve the disputes between you and us.

We have copyright over this Privacy Policy. Infringements may be subject to legal action.This Privacy Policy can change at any time to include / exclude clauses and we do not bear responsibility for updating Users on the same.